5 Why notes, root cause candidates, attachments, and decisions stay together.
Connect root cause to correction without losing momentum.
Run investigations, approvals, corrective actions, effectiveness checks, and closure proof from the same quality route that started with the original issue.
Corrective actions have due dates, owners, approval state, and verification paths.
Closure is not just a checkbox. Evidence shows whether the correction worked.
Keep the investigation, action, and proof in one line of sight.
CAPA breaks down when root cause lives in one sheet, approval in email, and evidence in a folder. ResolQa keeps the route visible.
Root cause workspace
Structure investigation notes, contributing factors, risk context, and decision history.
Corrective action plans
Assign action owners, due dates, dependencies, and completion evidence.
Approval discipline
Route review steps to quality, plant, supplier, or management owners without inbox drift.
Effectiveness checks
Schedule follow-up verification and keep repeat issue signals connected to the original CAPA.
Cause, action, approval, verification.
Start from a defect, audit finding, complaint, or supplier issue.
Capture root cause, risk, evidence, and decision rationale.
Assign corrective actions with owners and review gates.
Close with effectiveness evidence and exportable proof.